Our London-based product and service technical specialists are on hand to provide expert assistance from product deployment to service support. 

Call +44 (0)345 838 2070 

Email: during normal UK working hours, or please get in touch for bespoke and International support packages. 

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Vulnerability Reporting

Becrypt maintain vulnerability management processes for our products, services and associated 3rd Party technologies. If you have identified or suspect a vulnerability related to our solutions, please contact us directly at

Our Vulnerability Disclosure Policy can be found here.

Support FAQs

With the exception of Disk Encryption, all products are currently being offered with support contracts for up to 3 years as standard, with extended periods available by agreement.

The following products are ‘End of Life’ and not subject to further standard release cycles. However, Becrypt can provide extended help desk support if requested by an existing customer. Please contact for further information.

  • Advanced Port
  • Control Connect
  • Protect
  • Convex430
  • DISK Protect Baseline
  • DISK Protect Enhanced
  • Media Client
  • mShare
  • tVolution

Please see Product Release News below for latest shipping products. For Legacy DP, DPE SK and legacy BEM (for DP  Management):

DP & DP CPA – 9.4.7

DPE SK – 5.2.1

BEM – 5.5.5

FAQs & resources

Customer Feedback

We are committed to continual quality improvement. Please take 5 minutes to share your experiences using our brief customer feedback form found here. 

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general enquiries

+44 (0) 845 8382050


+44 (0) 345 8382070

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