Support
Our London-based product and service technical specialists are on hand to provide expert assistance from product deployment to service support.
Call +44 (0)345 838 2070
Email: support@becrypt.com during normal UK working hours, or please get in touch for bespoke and International support packages.
Vulnerability Reporting
Becrypt maintain vulnerability management processes for all products and associated 3rd Party technologies. If you have identified or suspect a vulnerability related to our solutions, please contact us directly at vulnerabilities@becrypt.com.
Support FAQs
With the exception of Disk Encryption, all products are currently being offered with support contracts for up to 3 years as standard, with extended periods available by agreement.
The following products are ‘End of Life’ and not subject to further standard release cycles. However, Becrypt can provide extended help desk support if requested by an existing customer. Please contact support@becrypt.com for further information.
Advanced Port Control Connect Protect
Convex430
DISK Protect Baseline
DISK Protect Enhanced
Media Client
mShare
tVolution
Please see Product Release News below for latest shipping products. For Legacy DPE SK and legacy BEM (for DP and DPCPA Management):
DPE SK – 5.2.1
BEM – 5.5.5
FAQs & resources
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