Essential Skills:

• Ability to multitask, prioritise tasks and work well under pressure
• Confident, clear and professional telephone manner
• Excellent written and verbal communication skills
• 2 years’ experience in a similar role
• A genuine interest in technology and a willingness to learn
• Working proactively as part of a team or alone

Desirable:

• Experience in Application Support
• Knowledge of
  • Linux
  • Microsoft Windows Server Management
  • SQL
  • Mac/iOS
  • VMWare
• Exposure to, and support of, cloud-based services:
  • Microsoft Office 365
  • Microsoft Azure/ Intune